Food & Beverage – Service and Management is a comprehensive book covering all the possible topics included in a 3-year or a 4-year degree or diploma programme in Hotel or Hospitality Management. It is written in easy-to-understand language and encompasses all basic information required for a student..
This breakthrough book re-defines negotiation Become a big winner! In your step-by-step guide, learn: • The 100 most powerful deal-making techniques of all • How to surprise the other person by using the most convincing and unexpected deal-making techniques--and win big. • How to anticipate and prep..
How can strategic HRM make a significant impact to bottom-line performance? This timely book combines an overview of the relevant theory with research evidence and practical guidance as to how human resource practitioners can contribute towards this goal. In addition, the authors have drawn on previ..
This book is one of the few texts devoted to the subject of total quality management which has generated interest world wide. The material is based on research work carried out by the authors over the last 10 years. The book provides managers with sound practical advice on how to initiate and implem..
How to Create a Kick-Ass Brand explores the complex world of business and the importance of authenticity while building a unique, world famous brand identity. Filled with real-life stories and anecdotes, this inspiring book arms you with ways to command true loyalty and attract more attention to you..
A must-read for career information and guidance HOW TO GET GOVERNMENT JOBS is a must-read for aspirants seeking jobs in the government sector. The book gives a clear roadmap and easy-to-follow guidelines to help the job seeker find the right job at the right age as per eligibility. Government jobs i..
The art of the argument—the pro‘s game of knowing what to say, how to say it, and when to say it. Winning arguments without raising your voice, losing your cool, or coming to blows. Without bulldozing and browbeating the other guy. Without offending or embarrassing anyone, including yourself. If you..
Today’s super negotiator has to be a versatile problem-solver, seeking hard-bargain results with a soft touch. With punch and panache, Robert Mayer shows you how to make the grade, revealing powerful negotiating tools drawn from a unique blend of sources: — Recent advances in psychology, linguistics..
SOLVED PROBLEMS AND PRACTICE SETS Indian Army MER Technical Recruitment Exam – Solved Problems and Practice Sets is a comprehensive guide specifically designed to help candidates preparing for the Indian Army’s MER Technical Recruitment Examination. This book includes study material and practice set..
SOLVED PROBLEMS AND PRACTICE SETS Indian Army Nursing Assistants Recruitment Exam – Solved Problems and Practice Sets is a comprehensive guide specifically designed to help candidates preparing for the Indian Army’s MER Nursing Assistants Recruitment Examination. This book includes study material an..
Introduction to Organisational Behaviour provides a rigorous critique of the essential organisational behaviour topics in a creative, interactive and visual way. The book provides a global perspective, reflecting today’s market-place, integrated through global examples and theories including those f..