Seven Secrets of Influence

Clearly and concisely, this highly practical guide shows how influence is a set of interpersonal skills that can be learned, practiced, and mastered. It empowers you to become more skillful in your relationships with co-workers, bosses, and subordinates. Seven Secrets of Influence will help you identify your individual styles of influence and you’ll learn how to: • Establish rapport using verbal and nonverbal techniques • Build refined listening skills • Understand other people’s decision making strategies • Enhance your ability to facilitate other people’s decisions • Package your communication to fit specific situations and people • Develop a more flexible behavioral repertoire • Produce effective solutions by influencing the decisions and behaviors of others Powerful and practical, this book is essential reading for any manager or communicator in today’s tough business climate.